The staff of a company is the essence of the personality of this. It is they who become the primary contact between your customers and the company, and business services such as hotel become the backbone of your company.

You must ensure that staff choose to join the ranks of the hotel represents the personality and the type of service you want your hotel reflects. To achieve this it is important that during job interviews is analyzed largely personality and confirmation that it is consistent with the ideals and mission of the company.

Once the selection process is completed it is essential to identify people with nato leadership and encourage proactivity. The constant training is another factor to be considered all the time.

The company values ​​must be exercised daily and should be strengthened through activities, training and the same internal communication. An excellent strategy is to create bonds of belonging among employees and the company, in order to create a "family" in which the company supports their staff and they show their appreciation by giving their best.

It is also important to maintain a fluid communication with the members of your staff, por ejemplo, communicate further improvements or changes in policies and even information regarding the progress and economic situation of the company. Another essential factor is to consider the views of your collaborators, they know first hand what are the areas of opportunity for the company and that modifications can be made to improve.

If the staff feels part of company growth, they consider it as their own growth and greatly enhance their motivation and feeling of belonging to the organization.

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