Who we are:

We are a team of professionals and independent evaluators specialized in different business areas, todos con amplia experiencia en la administración de alta gerencia en sectores de Administración & Gestión Hotelera, Food Items & Beverages, Airlines, Tour Operators, Human Resources and Wholesale and Retail Trade in general.

Visión:

Consolidarse en el Mercado como principal proveedor de Servicios que produzcan a las empresas contratantes una mejora continua en la Calidad de los Estándares y Servicios que estas brindan a sus clientes.

Misión:

Contribuir a que el sector empresarial cuente con herramientas agiles y sencillas que les permita evaluar, mantener, mejorar y lograr sus objetivos en corto tiempo, optimizando los Estándares de Calidad & Servicio que ofrecen a sus clientes en un entorno Ético y Profesional.

Foundation:

Founded at the end of the year 2000 y encabezada por el señor Edgar Chacón Gámez quien posee una amplia experiencia en la administración de hoteles tanto a nivel nacional como internacional, has to his credit 25 años de carrera profesional en la Administración Gerencial de diversidad de propiedades que abarcan desde hoteles de playa y ciudad, categories of 4 and 5 stars including type Boutique hotels.

Part of his professional career includes the following companies:

Grupo Marta Hospitality:
Company where he gave his beginnings in the late 1989 extending for a period of 8 años y abarcando diversidad de puestos operativos y en la cual logro desarrollarse profesionalmente llegando a consolidarse como Gerente de Trafico en Operaciones de la subsidiaria Gray Line Tours coordinando las operaciones terrestres de las Aerolineas Air Transat, Canada 3000, Soltour Air, Iberostar asi como Lapa Air de Argentina y finalizando su paso con esta empresa como Gerente de Mercadeo y Ventas, thus allowing broaden their perspective of hotel development and quality in their promotional tours throughout the Americas and Europe.

Barceló Hotels & Resorts:
Posteriormente formara parte de una de las cadenas hoteleras extranjeras más importantes con presencia de establecimientos en el país, company in which during 7 develops years as Director General providing professional service in hotels like Barcelo Amon Square, Barceló Playa Poppy, Premium Barceló San José Palacio. In the year 2000 is selected and took over as Director General Opening of Barcelo Colon Miramar in Ecuador, a luxurious beach 5 stars, I being the first hotel chain in the South American country and an all-inclusive service.

Additionally he was appointed as a representative of the company brand Barceló Hotels for Ecuador developing the first marketing strategies to publicize the brand and property within the South American country.

After passing through these chains he served as General Manager of several boutique hotels segment located in different regions of Costa Rica.

He is also Director of Product and Employment of a leading receptive travel agencies in the country, addressed to the European market.

He is a certified member of the American Society for Quality para la cual ha brindado sus servicios como conferencista en conjunto con Georgetown University Washington State in the United States and Instituto Tecnológico de Costa Rica, which they have recognized their contributions regarding Hotel Quality and Sustainable Tourism Development with Environment.